Communications Officer
March 11, 2025
Communications Officer
JOB TITLE: Communications Officer
COM/03
DEPARTMENT: Camden County Sheriff’s Office
JOB SUMMARY: This position is responsible for receiving, evaluating, and disseminating calls
for county, police, fire, and emergency medical services through the Communications Unit. 1-year
probationary period with a 6-month training period.
MAJOR DUTIES:
• Receives, evaluates, and disseminates calls for police, fire, and emergency medical
service.
• Monitors and transmits emergency and operation messages via multi-channel base
radio.
• Inputs data and dispatches appropriate units; updates and monitors status of police and
fire units using a computer aided dispatch system.
• Inputs and retrieves inquiries concerning wanted/stolen status of persons, vehicles, and
articles and concerning criminal histories of persons through TAS/ADORS, MULES,
NCIC and Department of Revenue computer files.
• Prepare new Communications Officer for MULES and Missouri State Certification
through on-the-job training and instruction; trains new Communications Officers in all
aspects of the position; evaluates job performance of trainees and provides remedial
training as needed.
• Maintains manual and computer files and logs.
• Refers citizens with non-law-enforcement problems to appropriate agencies.
• Monitors building security and all external city-owned video surveillance via closed
circuit camera.
• Monitors jail security via closed circuit camera and audio system; provides back-up jail
security via an electrical jail door lock.
• Perform other related duties as assigned.
KNOWLEDGE REQUIRED BY THE POSITION
• Knowledge of communications equipment and technology.
• Knowledge of MULES, NCIC, and FCC rules and regulations.
• Knowledge of the Police Department, Fire Department, Highway Patrol, Sheriff’s
Department and other emergency service providers.
• Skill in the use of various types of communications equipment.
• Skilloperatingn of computers and other types of modern office equipment.
• Skill in oral and written communication.
SUPERVISORY CONTROLS: The E911 Director assigns work in terms of general
instructions. The supervisor spot-checks completed work for compliance with procedures,
accuracy, and the nature and propriety of the results.
Communications Officer, Police
GUIDELINES: Guidelines include MULES/NCIC standards, FCC regulations, county/city
policies and procedures, the county/city EOC plan, County/City Department policy, county
computer policy, and Fire Department policy. These guidelines are generally clear and specific
but may require some interpretation in application.
COMPLEXITY: The work consists of related technical communications duties. The need to
perform multiple tasks at the same time contributes to the complexity of the position.
SCOPE AND EFFECT: The purpose of this position is to receive, evaluate, and disseminate
calls to police and fire units. Successful performance helps ensure efficient communication of
information to emergency responders.
PERSONAL CONTACTS: Contacts are typically with co-workers, Police Officers,
Firefighters, vendors, citizens, medical professionals, and representatives of other law
enforcement agencies.
PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, to resolve
problems, to provide services, and to motivate or influence persons.
PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table or
while intermittently standing, bending, crouching, or stooping. The employee frequently lifts
light and occasionally heavy objects, uses tools or equipment requiring a high degree of
dexterity, and must be able to distinguish between shades of color.
WORK ENVIRONMENT: The work is typically performed in the Communications Center.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.
MINIMUM QUALIFICATIONS:
• High School diploma or equivalent.
• No felony convictions.
• Certification by the Missouri State Highway Patrol (MSHP) in computer entry and
inquiry is required the first year of employment and re-certification as required by the
MSHP.
• Must meet continuing education requirements as established by the State of Missouri.
• Type at least 30 wpm
PREFERRED QUALIFICATIONS:
• All Experience is preferred, but not necessary as a public safety communications/dispatcher
To apply: Complete an application on the Camden County Sheriff’s website https://www.camdencountymosheriff.org/employment. You will also need to provide a copy of your driver’s license when submitting your application via email to pamela_dunham@camdencountymo.gov or deliver directly to the Camden County Sheriff’s office.
- Listing ID: 8297