- Fielding and routing propane delivery and service calls
- In-person and phone-based customer service and support
- Assisting Office Manager in accounting practices as necessary
- Ordering parts and supplies
- Forming lasting relationships and trust with customers
- Tracking, renewing, and purchasing licenses, insurance, and other items critical to business operations
- Other duties as assigned
Required Qualifications:
- Experience working in an office administration or customer service role
- Experience with Microsoft Office products including Word and Excel
- Strong customer service experience & good attitude
- Basic math abilities
- Ability to communicate effectively with customers and fellow employees
- Willingness and ability to learn industry-specific software
- Willingness to learn propane industry-specific knowledge to address customer concerns
Preferred Qualifications:
- Past experience in administration, human resources, sales, IT, or accounting
- Routing/Department of Transportation or trucking clerical experience
- Willingness to work at other office locations when necessary to cover absences
- Experience working with Android tablets and similar technology
- Past experience with multi location VoIP phone systems
- Advanced proficiency in Excel
If you are interested in joining our S & W Propane team, send your resume to our Camdenton Office:
S & W Propane, PO Box 710, Camdenton, MO 65020
Or email to: customersupport@swpropane.com