H Toads AM/PM Servers
Position: Food Server
POSITION SUMMARY
Serve food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES – Include the following. Other duties may be assigned.
- Check station before, during and after shift for proper set-up and cleanliness.
- Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
- Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
- Input the order into the Point-of-Sale computer to inform the kitchen of the particulars in the order being placed.
- When complete, retrieve order from kitchen, confirm its accuracy, lift, and deliver to guest along with appropriate condiments.
- Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Replenish beverages as necessary and check with guests for overall satisfaction.
- Market and serve upon request any dessert items.
- Guest satisfaction and present check. Process checks per restaurant procedures.
- Able to lift 25 or more pounds. Able to stand for several hours per shift.
- Must be on time and present for scheduled shift.
Notice:
The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.
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