Home Watch & Concierge Specialist

Hours: Part-Time // Estimated Hours: 10 – 20 per week (with the likelihood for this to increase over time)

Pay and benefits: $20.00 / Per Hour // Cell phone issuance and mileage reimbursement

Position Overview

Lake of the Ozarks’ Personal Home Management company is hiring! We are seeking a part-time employee to help us better serve the growing number of homeowners we work with. We are looking for an exceptional service-oriented individual who is a self-motivated problem solver with a desire to increase his/her hourly availability. This employee will be conducting routine home watch visits and concierge services, to include property maintenance tasks for our clients.

How To Apply

If this sounds like you, please email us at careers@riggsrequest.com and send your resume and three professional references. Please tell us why you believe you would be a great addition to our team in your email. Please no private messages on social media or phone solicitations.

Duties and Responsibilities

• Participate in training necessary to provide all services

• Conduct home watch visits based on the schedule provided

• Provide concierge services as necessary, including meeting vendors onsite

• Communicate with Personal Home Manager regarding the condition of the homeowners’ unoccupied home

• Communicate problems to management

• Use authorized company tools and systems to perform work as assigned

• Track job-related mileage and expenses

• Make purchases and turn in receipts (company card provided)

• All other assigned duties

Skills and Requirements

• Exercise confidentiality with all Homeowner information

• Genuinely care for Homeowners, their family, and property

• Show a sense of urgency when a home is open to risk

• Lift up to 50lbs, adequate vision and hearing

• Able to stand and walk unassisted

• Think proactively about the needs of the entire household

• Cannot be afraid to get dirty

• Always maintain a professional appearance, wearing provided attire.

• Must have a strong working knowledge of an iPhone, use email and smart phone apps

• Familiar with home maintenance tasks

• Follow detailed, multi-step directions

• Coordinate multiple requests simultaneously

• Have great written and verbal communication skills

• Be agile as changes to schedule are warranted

• Juggle multiple appointments daily and weekly

• Must be able to pass a background check

• Must be comfortable working alone

• Professional in all forms of communications such as email, phone calls, video calls and texts

• Excellent time management skills with the ability to change activity frequently and cope with interruptions

• Ability to work well under pressure in an agile, fast-paced environment

• Highly responsive and reliable with a strong attention to detail

• Must possess a valid drivers license and a reliable vehicle

Bonus Skills and Experience

• Interest in Home Improvement

• Hospitality Experience

Work Environment and Physical Demands

• There is frequent travel between worksites and this person will need their own reliable transportation and a valid driver’s license.

• Work outside in cold and hot weather

• Walk steep inclines / declines

• Work inside homes and outside of homes – including on docks

• Occasional need to perform light housekeeping and maintenance duties

• Ability to stand, sit, and walk for an extended period of time

• Reach overhead and below the waist

• Occasionally push, pull, and lift up to 50 pounds

• Bend, stoop, squat, kneel, and twist without assistance

• The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

 

About the Company

Riggs Request, LLC believes Lake of the Ozarks homeowners deserve home watch options with legitimate business practices and reputable service. Riggs Request is a member of The Home Watch Network and the ownership has gone through extensive training and earned The Home Watch Network Certified Home Watch Reporter designation. The home watch company is also Accredited by the National Home Watch Association (NHWA) and carries the correct insurance coverage and bonding in order to protect their clients. Riggs Request, LLC has been reviewed by Consumer Affairs and the Better Business Bureau and all company principals have passed background checks. They have also been named Missouri’s Best Home Watch Company for the past three years, 2023, 2024 & 2025.

Whether providing a routine Home Watch Visit or one of our many Concierge Services, we strive to be an advocate for the homeowner. Our mission is to help homeowners maximize their memories while they’re here and give them peace of mind when they’re not.

 

Riggs Request, LLC is an equal opportunity employer committed to building a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

 

Riggs Request, LLC is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

 

 

 

If this sounds like you, please email us at careers@riggsrequest.com and send your resume and three professional references. Please tell us why you believe you would be a great addition to our team in your email. Please no private messages on social media or phone solicitations.