Part Time Customer Service Rep

About us

Swift Safety Institute LLC is a small business in Osage Beach, MO. We’re Looking for a Customer Service Rep for our Headquarters in Osage Beach, MO!

Ready to join a team of growing professionals? Our CPR/AED/First Aid Training Center is on the hunt for some amazing individuals to join our team. If you love organizing, have a knack for keeping things running smoothly, and want to be part of a life-saving mission, we want YOU! Our Non Smoking workplace is located in the heart of Osage Beach!

What’s in it for you?
– A fun and dynamic work environment
– The chance to be a hero behind the scenes
– Opportunities to grow and learn

What we’re looking for:
– Great organizational skills
– Fantastic communication abilities
– A positive attitude and team spirit

Join us in making a difference—one scheduled class at a time! If you or someone you know is interested, drop us a message or comment below. Let’s save lives together!

Safety Institute was founded in 2017, we are the largest National Strategic Partner for the American Red Cross, and we are in the CPR Instructional & Safety business that spans across the nation. We are leaders in our industry and are looking for a set of skills to help us grow. We are also a non smoking work place.

As a Customer Service Rep, you will help customers while they shop, answers questions, and assists in daily store operations. In this role, you serve as a representative of the retail brand and play an important role in the store’s overall success. In this role, you serve as a representative of the retail brand and play an important role in the store’s overall success. you’ll be at the forefront of the process, taking care of our customers and assisting them at every step of their journey. You’ll maintain high product knowledge to answer customers’ questions and direct them to the right products or services. You’ll also help keep the store in order by restocking items and tidying up as necessary.

What You’ll Do

• Welcome customers into the store using a friendly, polite tone.
• Ask relevant questions to help direct customers to the right products.
• Assist customers by responding to their inquiries and providing in-depth product knowledge.
• Inform customers about current product or service promotions.
• Keep the store floor and reception area tidy and well-organized.
• Ensure accurate product tag and label pricing, and ordering merchandise when necessary.
• Understand and monitor optimal inventory levels, restocking products when needed and where available.
• Process customer payments and issue receipts using QBO, maintaining service standards and following all privacy regulations.
• Researching products as necessary to add services/products to the store
• Attending community events to promote our brand
• work directly with our instructors to find new locations for them to teach

Job Type: Part-time

Pay: $13.87 – $16.00 per hour

Expected hours: 20 – 32 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift
• Morning shift

Application Question(s):

• What is the highest level of education you have completed?
• This is a 5 day a week flexible position, How many hours a week are you able to to commit to Swift?
• Would you be able to work day or mid shifts or early evenings at our Osage Beach location? We do have an occasional weekend AM shift during busy season.
• This position has a pay rate of $13-$16 per hour, based on your experience level, do you understand this? Please do not apply if you are not ok with this, your interview will be immediately rejected.