Technician

Job Overview

The Pre-Delivery Inspection (PDI) Tech is responsible for supporting the lead up to, and the delivery of the unit to the customer.

Key duties

 Works closely with the Service Manager on preparing for final delivery

 Demonstrates key unit features and functionality to new owner to demonstrate how to use the unit’s components and accessories

 Inspects vehicle thoroughly to ascertain whether additional repairs is needed and/or safety

items required

 Goes through the inspection checklist prior to customer delivery date

 Reports any issues to the Service Manager to ensure all items are in perfect working order

 Performs Quality Control Checks (full prep and systems check for correct information, features, and functionality on delivery units so that the final product meets the quality standards)

 Tests Appliances and Systems and minor conduct repairs

 Performs minor repairs and assist with other repairs to prepare unit for delivery

 Schedules for the cleaning of the interior and exterior of RVs

 Applies decals

 Performs walk-thru instruction class with customers instructing on how to use and maintain their new RV

 Ensures optional equipment specified by customer is in place

 Performs Winterizing and De-winterizing (backup for service tech)

 Assists in maintaining shop cleanliness

 Ensures all paperwork has been completed

 Follows strict guidelines and complete all paperwork required for work orders and part orders

 Performs all work with efficiency and accuracy and in accordance with dealership and factory standards

 Documents workflow including diagnoses, cause, and correction in sufficient detail

 Communicates with the parts department to secure necessary parts

 Maintains neat and orderly work area and customer RV cleanliness

 Upholds federal, state and local regulations governing the disposal of hazardous waste

 Performs job duties and functions with flexibility in the event circumstances shift, (i.e.,

emergencies, changes in personnel, workload, rush jobs or technology developments).

 Is accountable for all dealership owned tools. Need basic hand tools.

 Other duties as assigned by the Service Manager.

Skills

 Ability to multitask and complete tasks in a timely and efficient manner, while working in a fast-paced environment and sometimes multi-directional environment

 Process and detail oriented with developed organizational skills

 Confident in ability to work under pressure, prioritize, and work independently

 Excellent interpersonal and communication skills, written and verbal

 Strong time management skills

 Ability to read and comprehend complex repair instructions and wiring schematics and

familiarity with industrial tools and equipment

 Communicate effectively with co-workers, customers and management.

 Patience and discipline to work to set rules and parameters

 Ability to closely pay attention to detail and ensure that records and reports are accurate

 Ability to learn/use software programs and equipment used by dealership

 Strong mechanical aptitude and troubleshooting skills

Qualifications

High school degree or equivalent, general math skills, RVIA Certified a Plus, Valid driver license with good driving record required

Experience

No experience necessary. Ideal candidate will be familiar with RV related maintenence.

Physical Demands

 Lift/Carry 51-100 lbs

 Must be able to work under a unit and on top of unit to complete repairs

 Ability to climb ladders and stairs and work from elevated heights

 Ability to crawl, stop, bend and work in confined spaces

 Ability to stand for entirety of the workday

 Ability to learn/use software programs and equipment used by dealership

Work Environment

Work is performed primarily in service bay, recreational vehicles/trailers, and outdoor settings, in all weather conditions, including temperature extremes. The noise level in the work environment is usually moderate.

Unlimited RV 12 Howser RD (573) 365-3500

UNLIMITEDRV.com

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